Operations Support Manager

Carpentaria; Darwin; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Base salary

Salary packaging up to $6,400

5 weeks annual leave + 17.5% leave?ing

Employee discounts & wellness benefits

EAP (confidential counselling)

On-site cafe & free parking

Job summary

Carpentaria is a not-for-profit organisation delivering disability, therapy and community services across Australia. The Operations Support Manager will coordinate operational support to ensure efficient, compliant and responsive service delivery across programs, overseeing workforce planning, rostering, administration and reporting.

You will lead multidisciplinary teams, drive workforce solutions, and partner with managers to enable safe, high-quality, person-centred services with a strong

Qualifications

• Experience leading multidisciplinary administration and workforce teams.
• Strong understanding of workforce planning and rostering.
• Excellent organisational and problem-solving skills.

Responsibilities

• Coordinate operational support functions across programs.
• Lead workforce planning, rostering and admin processes.
• Provide business support and reporting to operations teams.
• Ensure safe, high-quality, person-centred services.

Skills

Operational leadership

Workforce coordination

Business support management

Job description

About Carpentaria

Carpentaria is a not-for-profit organisation providing Disability, Therapy and Community Services for children, adolescents and adults, through:

• Allied Health therapy programs (including Speech Therapy, Occupational Therapy, Physiotherapy, Psychology)
• Independent Living programs
• Pathways Program
• Employment and Training
• Specialist Disability Accommodation
• Children and Youth Services

We deliver innovative and flexible services to empower people to thrive and live a great life and are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.

Purpose

The Operations Support Manager is responsible for coordinating Carpentaria's operational support functions to ensure efficient, compliant and responsive service delivery across all program areas. The role coordinates workforce planning, rostering, business support, operational administration and reporting activities, ensuring operational teams have the workforce, systems and administrative support required to deliver safe, high-quality and person-centred services.

The ideal candidate

• Demonstrated experience in operational leadership, workforce coordination or business support management.
• Experience leading multidisciplinary administration and workforce teams.
• Strong understanding of workforce planning, rostering and operational service delivery.
• Highly developed organisational and problem-solving skills.
• A good sense of humour!

Remuneration And Benefits

A competitive remuneration and benefits package is on offer, including:

• Competitive base salary package
• Salary packaging available (equivalent of up to $6,400 additional salary)
• 5 weeks annual leave + 17.5% leave loading
• Access to employee discounts and wellness benefits
• Access to free confidential counselling and support via our Employee Assistance Program (EAP)
• On site cafe and free parking
• Work satisfaction - love what you do and why you do it!

Recruitment process

Our recruitment process is based on values, skills and qualifications. For more information on this exciting opportunity please review the position description here: https://carpentaria.org.au/wp-content/uploads/PD-Operations-Support-Manager-July-2026.pdf

Interviews will be scheduled as suitable applications are received. You are encouraged to submit your application early.

Please note that we are not accepting applications from recruitment agencies for this role.

Contacts and further information

For more information about this exciting opportunity, or to have a confidential discussion, please contact Latia Grbac, Operations Workforce Coordinator on 0439 230 870 or [e-mail].

Further information about Carpentaria is available at carpentaria.org.au.