Roster Officer. Maximum Term Full Time

Life-Without-Barriers

Australia

Hybrid

AUD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Salary packaging benefits

Monthly rostered days off

Flexible work from home options

Fitness Passport access

Monthly rostered days off

Job summary

Life Without Barriers in Australia invites applications for a Roster Officer on a maximum term full-time contract. You will manage live rosters, respond to real-time staffing changes, and help ensure service continuity while minimising overtime and agency reliance.

You will work 6am–6pm on a rotating roster, with flexible work locations across Australia, including options to work from home. The role requires probity checks and supports disability and community services teams.

Qualifications

Experience in rostering for disability/community services.
Ability to work independently and as part of a team.
Strong prioritisation and problem solving in fast paced environments.

Responsibilities

Ensure rosters reflect service agreements and match workers by skills and availability.
Adjust rosters in real time to respond to changes and maintain service continuity.
Collaborate with stakeholders to understand client needs and schedules.
Monitor and publish rosters while minimising overtime and agency use.
Maintain documentation and use rostering systems effectively.
Respond to ad hoc changes and communicate changes to staff.
Support forward planning rostering with the Forward Planning team.
Contribute to roster publication planning and service delivery goals.

Skills

Previous rostering experience

Community services rostering

Independent and team work

Prioritisation under pressure

Workforce management knowledge

Stakeholder collaboration

Tools

Rostering systems

Job description

Roster Officer. Maximum Term Full Time - Flexible Location

Job no: 506795
Employment type: Full Time
Location: Australia (location flexible)
Categories: Disability

About the organisation

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

As a Roster Officer you will support the disability operational team by managing live rosters, responding to real-time staffing changes and ensuring service continuity while minimising overtime and agency reliance and maintaining service quality.

The successful candidate must have previous experience in a rostering role with experience within community services rostering highly desirable.

This is a full time parental leave contract through to 30 September 2027 which can work from home or one of our offices across Australia.

You will work across Monday to Friday between the hours of 6am to 6pm on a rotating roster (no public holidays).

Key responsibilities

Ensure rosters reflect client service agreements and match workers based on skills, interests and capability.
Work with stakeholders to understand Service Agreements, client needs and Support Worker availability.
Monitor and adjust published rosters to respond to service changes and staff availability.
Build positive relationships and collaborate with stakeholders who support clients to ensure efficient, effective and sustainable rostering solutions.
Routinely utilise established mechanisms including rostering system/s, technical solutions and documentation systems.
Respond to ad hoc changes required by clients and workers by adjusting rosters and communicating with stakeholders.
Participate in cross-stream support activities, which may include assisting with forward planning rostering on a regular or adhoc basis.
Support roster publication planning and contribute known impacts to the Forward Planning team.

Skills & Experience

Previous rostering experience
Experience rostering for community services roles highly desirable
Ability to work independently and as part of a team
Experience in managing competing priorities within fast paced environment
Working knowledge of workforce management principles, HSE, awards and roster optimisation.
A collaborative approach, experience partnering with a range of stakeholders to optimise a best fit workforce for clients.

Successful candidates will be required to clear probity checks including National Criminal History Record Check.