Workers’ Compensation Claims Specialist — Hybrid

Federal Express Corporation AMEA; Sydney; Hybride; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Health & wellness programs

Employee assistance and recognition

Résumé du poste

FedEx in Mascot NSW is seeking a detail-oriented Workers' Compensation Specialist to support injured team members, manage claims under the Comcare scheme, and ensure compliance with legislation.

You will collaborate with HR, Legal, Health Wellness and Rehabilitation, and provide data-driven risk mitigation while maintaining thorough records and timely reporting. This is a hybrid role offering growth within a global logistics leader.

Qualifications

• Experience in workers compensation claims management, ideally in the Comcare scheme.
• Excellent, positive communication skills, both written and verbal.
• Strong administrative and organizational skills with keen attention to detail.
• Strong problem-solving skills and a passion for providing high quality customer service.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsabilités

• Proactively supporting our team members and managing claims, including working with all stakeholders to identify barriers to recovery and return to work and developing and implementing claims strategies to address these.
• Maintaining close contact with injured team members, and establishing positive, collaborative relationships with all stakeholders.
• Making decisions in accordance with legislative requirements in relation to claim liability and entitlements to benefits.
• Maintain detailed, compliant and organized records
• Work closely with colleagues and the business to ensure benefits are paid correctly in accordance with legislative requirements
• Prepare and submit required reports to regulatory agencies and internal stakeholders
• Analyse data to identify trends and provide recommendations for risk mitigation
• Collaborate with internal departments, including Health Wellness and Rehabilitation Team, HR, Legal, and Safety, with a focus on securing the best outcomes.

Connaissances

Workers compensation claims management

Stakeholder management

Communication skills

Attention to detail

MS Office proficiency

Outils

MS Office Suite

Description du poste

FedEx in Mascot NSW is seeking a detail-oriented Workers' Compensation Specialist to support injured team members, manage claims under the Comcare scheme, and ensure compliance with legislation.

You will collaborate with HR, Legal, Health Wellness and Rehabilitation, and provide data-driven risk mitigation while maintaining thorough records and timely reporting. This is a hybrid role offering growth within a global logistics leader.