Hybrid Case Manager — Workers' Comp & Injury Claims

Employees Mutuals Limited; Newcastle; Hybride; AUD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Hybrid work from home

RewardsHub discounts

Learning & development opportunities

Employee Assistance Program

Annual salary reviews

Up to 16 weeks parental leave

Résumé du poste

Employees Mutuals Limited is seeking an Experienced Case Manager to join our claims teams across Sydney, Parramatta or Newcastle. The role is full-time with flexible hybrid work from home up to 3 days weekly after induction, handling a portfolio of workers' compensation claims and supporting injured workers to return to work.

You will manage end-to-end outcomes, review claims, and provide clear information to stakeholders, while thriving in a fast-paced environment with strong communication and

Qualifications

• Previous Victorian Workers Compensation scheme experience or injury management background.
• Ability to work in a fast-paced, high-pressure environment.
• Strong PC skills and ability to learn new systems quickly.
• Excellent communication with diverse stakeholders.
• Empathetic, resilient and solutions-focused when handling sensitive cases.

Responsabilités

• Manage a portfolio of workers' compensation claims end-to-end.
• Provide timely, empathetic service to injured workers and employers.
• Conduct claims reviews and case conferences as required.
• Deliver accurate information about entitlements, obligations and options.

Connaissances

Excellent communication

Empathetic

Resilient

Strong PC skills

Proactive

Time management

Stakeholder engagement

Description du poste

Employees Mutuals Limited is seeking an Experienced Case Manager to join our claims teams across Sydney, Parramatta or Newcastle. The role is full-time with flexible hybrid work from home up to 3 days weekly after induction, handling a portfolio of workers' compensation claims and supporting injured workers to return to work.

You will manage end-to-end outcomes, review claims, and provide clear information to stakeholders, while thriving in a fast-paced environment with strong communication and