Work Capacity Compliance Specialist — NSW (7‑month Secondment)

Allianz Australia; Sydney, Newcastle-Maitland; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work arrangements

Learning and development programs

Employee discounts

Job summary

Allianz Australia is seeking an Acting Work Capacity Specialist on a 7-month secondment in Sydney or Charlestown. The role focuses on ensuring regulatory compliance for work capacity decisions and driving improvements across work capacity processes.

You will develop initiatives, oversee policy updates, and coach teams to deliver sustainable outcomes while engaging with employers and agencies. Strong communication and leadership are essential.

Qualifications

• Minimum of 3 years' experience within NSW workers' compensation in a senior claims manager or specialist role.
• Excellent verbal and written communication, empathy, and commercial focus.
• Ability to lead, coach and mentor others and manage competing priorities.

Responsibilities

• Develop work capacity initiatives focused on customer value, technical excellence, and operating models across the TMF and NI units.
• Oversee policy and process documents; report and forecast claims related to decisions.
• Coach and support specialists and case managers to uplift capability and ensure compliance.

Skills

NSW workers' compensation experience

Senior claims management

Stakeholder engagement

Job description

Allianz Australia is seeking an Acting Work Capacity Specialist on a 7-month secondment in Sydney or Charlestown. The role focuses on ensuring regulatory compliance for work capacity decisions and driving improvements across work capacity processes.

You will develop initiatives, oversee policy updates, and coach teams to deliver sustainable outcomes while engaging with employers and agencies. Strong communication and leadership are essential.