Senior Work Capacity Specialist - NSW Claims

Allianz; Newcastle-Maitland; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Inclusive Culture

Work-life balance

Career Development

Employee Share Purchase Program

Job summary

Allianz is seeking an experienced workers' compensation specialist in Sydney or Charlestown for a 7-month secondment. The role delivers technical expertise to ensure regulatory compliance for work capacity decisions and enhances reporting and forecasting on claims.

Ideal candidate has 3+ years' NSW workers compensation experience, strong communication, and ability to collaborate with diverse stakeholders while coaching others to achieve sustainable outcomes.

Qualifications

• Minimum 3 years' NSW workers compensation experience in a senior claims or specialist role.
• Excellent verbal and written communication, balancing empathy with commercial outcomes.
• Ability to collaborate with peers and stakeholders; SME with coaching and mentoring experience.
• Strong planning, prioritisation, and leadership demonstrated in fast-paced environments.

Responsibilities

• Develop work capacity initiatives with a focus on customer value, technical excellence and operating models.
• Oversee, update, and create policy, procedure and process documents to support work capacity decisions.
• Develop and implement changes in work capacity practices following audits and compliance actions.
• Facilitate projects to achieve sustainable work capacity outcomes.
• Engage with aligned employers/agencies to provide education and support on work capacity requirements.
• Coach and develop Technical Specialists and Case Managers to uplift capability.

Skills

NSW workers compensation

Senior claims management

Stakeholder collaboration

Coaching & mentoring

Job description

Allianz is seeking an experienced workers' compensation specialist in Sydney or Charlestown for a 7-month secondment. The role delivers technical expertise to ensure regulatory compliance for work capacity decisions and enhances reporting and forecasting on claims.

Ideal candidate has 3+ years' NSW workers compensation experience, strong communication, and ability to collaborate with diverse stakeholders while coaching others to achieve sustainable outcomes.