Technical Specialist – Work Capacity (Hybrid Sydney, 9-Day Fortnight)

972251 Overhead - Management NSW; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

Benefits program

Career development

People-first culture

Global/local impact

Job summary

Gallagher Bassett is seeking a Technical Specialist – Work Capacity in Sydney to provide expert technical support on work capacity matters within the NSW Workers Compensation Scheme. You will assess evidence, ensure timely decisions, and support return-to-work strategies.

The role balances fair outcomes with scheme requirements and involves coaching case managers on best practices. Applicants should have strong NSW WC claims experience, excellent communication, and the ability to engage multiple

Qualifications

• Strong experience in NSW Workers Compensation claims management and work capacity decisions.
• Ability to interpret medical and vocational evidence and legislation.
• Clear written and verbal communication with attention to detail.

Responsibilities

• Review medical, vocational and employment evidence to assess current work capacity.
• Determine impact of work capacity on weekly entitlements and payments.
• Identify information gaps and obtain necessary medical or employer data.
• Arrange or review independent assessments when required.
• Provide timely advice to case managers on work capacity processes and requirements.
• Support return-to-work strategies and suitable duties for injured workers.
• Draft accurate, compliant decision notices and correspondence.

Skills

Workers' compensation experience

Analytical thinking

Excellent communication

Stakeholder engagement

Job description

Gallagher Bassett is seeking a Technical Specialist – Work Capacity in Sydney to provide expert technical support on work capacity matters within the NSW Workers Compensation Scheme. You will assess evidence, ensure timely decisions, and support return-to-work strategies.

The role balances fair outcomes with scheme requirements and involves coaching case managers on best practices. Applicants should have strong NSW WC claims experience, excellent communication, and the ability to engage multiple