Work Capacity Tech Specialist — NSW | Hybrid & Growth

Gallagher AJG; Sydney; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Career development

Collaborative culture

Global impact

Job summary

Gallagher Bassett in Australia is seeking a Technical Specialist – Work Capacity to provide expert support on work capacity assessments within the NSW Workers Compensation Scheme. You will influence decisions, ensure compliance, and contribute to timely, fair outcomes for injured workers.

The role emphasizes collaboration with case managers, coaching for capability uplift, and staying current with legislative changes while delivering practical improvements to processes.

Qualifications

• Strong knowledge of NSW Workers Compensation legislation and work capacity decision processes.
• Ability to review medical, vocational and employment evidence to support outcomes.
• Excellent written and verbal communication with attention to detail.
• Coaching mindset to uplift capability within the Claims team.

Responsibilities

• Review medical, vocational and employment evidence to assess a worker’s current work capacity.
• Determine impact of work capacity outcomes on weekly payment entitlements.
• Identify information needed to support decisions and arrange independent assessments as required.
• Provide timely, accurate advice to case managers on work capacity procedures.

Skills

Work capacity

Evidence review

Analytical thinking

Stakeholder engagement

Job description

Gallagher Bassett in Australia is seeking a Technical Specialist – Work Capacity to provide expert support on work capacity assessments within the NSW Workers Compensation Scheme. You will influence decisions, ensure compliance, and contribute to timely, fair outcomes for injured workers.

The role emphasizes collaboration with case managers, coaching for capability uplift, and staying current with legislative changes while delivering practical improvements to processes.