Waterfront Marina Attendant – Guest Service & Operations

JLL; Sydney; On-site; AUD 42,000 - 64,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia\'s

Premium offices

Job summary

JLL is seeking a motivated Marina Attendant in Sydney to support premium waterfront operations. You will manage vessel movements, coordinate berthing, and deliver outstanding customer service in a dynamic marine environment.

This hands‑on role requires licences, forklift experience, and strong communication skills. Weekend work, safety compliance, and proactive teamwork are essential, with opportunities to develop specialised marina management skills at JLL.

Qualifications

• Must hold a NSW driver’s licence and boat operator’s licence.
• Forklift licence with 2+ years of use.
• Advanced boat driving skills in varying conditions.
• Strong interpersonal and communication skills with a professional presence.
• Flexibility to work weekends and adapt to operational demands.
• Basic computer skills and comfort with digital applications.
• Marina/boat yard experience preferred.
• Proactive attitude and commitment to customer service.

Responsibilities

• Provide high‑level marina services and excellent customer service to all marina customers and visitors.
• Manage day‑to‑day vessel movements using Boat Cloud App and coordinate berthing operations.
• Operate forklifts and handle boats with advanced skills for marina operations.
• Connect vessels with electricity, fresh water, and sewage pump‑out services.
• Respond to telephone enquiries and provide accurate information about marina services.
• Maintain daily logs and records; manage incoming communications.
• Coordinate external contractors on site ensuring OHS compliance and safety standards.
• Perform maintenance tasks including cleaning and site upkeep to maintain presentation.
• Foster positive relationships with yacht crews, berth holders and the boating community.

Skills

Driver's licence NSW

Boat operator’s licence

Forklift licence

Boat handling

Interpersonal skills

Customer service

Weekend availability

Basic computer skills

Tools

Boat Cloud App

Job description

JLL is seeking a motivated Marina Attendant in Sydney to support premium waterfront operations. You will manage vessel movements, coordinate berthing, and deliver outstanding customer service in a dynamic marine environment.

This hands‑on role requires licences, forklift experience, and strong communication skills. Weekend work, safety compliance, and proactive teamwork are essential, with opportunities to develop specialised marina management skills at JLL.