Warranty Administrator

Grand Motors Pty Ltd; Gold Coast City; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Training opportunities

Staff discounts on vehicles, finance,/

Flu vaccinations

Staff events & awards

Supportive leadership

Team culture

Descripción de la vacante

Grand Motors Toyota on the Gold Coast is seeking a Warranty Administrator to support the Service Department. You will process warranty claims, review orders for compliance, monitor progress, maintain records, and liaise with Toyota to ensure smooth claim processing.

The role requires strong data entry, excellent communication, and attention to detail. Automotive knowledge and the ability to handle multiple priorities in a fast-paced environment are highly valued.

Formación

• Strong data entry and computer literacy skills.
• Excellent verbal and written communication.
• A problem-solving mindset with the ability to work independently.
• Experience with Tune and SAP Claims systems is highly regarded.
• Previous warranty processing experience is a bonus.
• A sharp eye for detail and a general understanding of vehicles advantageous.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to accuracy, professionalism, and continuous improvement.

Responsabilidades

• Process and submit warranty claims accurately and efficiently.
• Review repair orders and supporting documentation to ensure compliance.
• Monitor claim progress and proactively resolve discrepancies.
• Maintain accurate warranty records and reporting requirements.
• Liaise with Toyota and internal departments to ensure seamless claim processing.

Conocimientos

Data entry

Communication

Problem solving

Multi-tasking

Attention to detail

Herramientas

Tune

SAP Claims

Descripción del empleo

Join a trusted Toyota dealer and Australia’s Leading Automotive Brand.

Opportunities like this are rare. Following a career transition of our current Warranty Administrator into another role within the business, and after more than 30 years in the position, we are seeking an exceptional individual to join our high-performing Service team.

This unique opportunity has been created by the ongoing career growth of a highly valued team member, leaving behind a remarkable legacy defined by professionalism, unwavering commitment, and Toyota excellence.

As the next custodian of this important role, you'll play a key part in supporting our Service Department, ensuring warranty administration is delivered with the accuracy, professionalism, and customer focus synonymous with the Toyota brand.

Why join Grand Motors Toyota?

• Working within only a single, well-backed Toyota franchise.
• Competitive remuneration package commensurate with experience
• Ongoing training opportunities with a focus on skill-building and career progression
• Staff discounts on vehicles, finance, and servicing
• Access to free yearly Flu vaccinations, monthly staff BBQ’s and awards.
• A supportive and experienced leadership team that values growth and development
• A friendly, team-oriented culture

Your responsibilities will include:

• Process and submit warranty claims accurately and efficiently.
• Review repair orders and supporting documentation to ensure compliance.
• Monitor claim progress and proactively resolve discrepancies.
• Maintain accurate warranty records and reporting requirements.
• Liaise with Toyota and internal departments to ensure seamless claim processing.

Our ideal candidate will have:

• Strong data entry and computer literacy skills
• Excellent verbal and written communication
• A problem-solving mindset with the ability to work independently
• Experience with Tune, SAP Claims systems are highly regarded
• Previous warranty processing experience is a bonus — but not essential
• A sharp eye for detail and a general understanding of vehicles will also be advantageous
• The ability to manage multiple priorities in a fast-paced environment.
• A commitment to accuracy, professionalism, and continuous improvement.

At Grand Motors Toyota, our people are at the heart of everything we do. We foster a supportive, high-performance culture where teamwork, accountability, and continuous improvement drive success.

With ongoing training, mentorship, and genuine career development opportunities, we empower our employees to reach their full potential.

As part of a successful and growing dealership group, you'll be surrounded by passionate professionals who are committed to delivering exceptional customer experiences while achieving outstanding results.

At Grand Motors Toyota, our people are at the heart of everything we do. We foster a supportive, high-performance culture where teamwork, accountability, and continuous improvement drive success.

With ongoing training, mentorship, and genuine career development opportunities, we empower our employees to reach their full potential.

As part of a successful and growing dealership group, you'll be surrounded by passionate professionals who are committed to delivering exceptional customer experiences while achieving outstanding results.