Warranty Admin & Customer Service Lead

RegentRV Toowoomba; Toowoomba Regional; Presencial; AUD 50.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Brand-new workshop

Supportive team

Warranty process training

Career growth

Leading caravan brand

Descripción de la vacante

Snowy River Caravans Toowoomba is seeking a proactive Warranty Administration and Customer Service professional. Based in Toowoomba, you will coordinate warranty claims from submission to approval, track parts availability, and book workshops.

You will also assist with reception duties and service department administration to ensure smooth daily operations. The successful candidate will have proven admin or customer service experience, strong organisation, and excellent communication skills to

Formación

• Experience in administration, reception, or customer service.
• Strong organisational skills and attention to detail.
• Comfortable with high-volume inquiries and multi-tasking.

Responsabilidades

• Coordinate and manage customer warranty claims from submission to approval and parts availability.
• Liaise with manufacturer for warranty approvals and required parts.
• Schedule workshop bookings and maintain warranty records and status updates.
• Assist with reception and general administration in the service department.

Conocimientos

Warranty processing

Customer service

Administration

Reception

Attention to detail

Herramientas

Office software

Descripción del empleo

Snowy River Caravans Toowoomba is seeking a proactive Warranty Administration and Customer Service professional. Based in Toowoomba, you will coordinate warranty claims from submission to approval, track parts availability, and book workshops.

You will also assist with reception duties and service department administration to ensure smooth daily operations. The successful candidate will have proven admin or customer service experience, strong organisation, and excellent communication skills to