Warm Welcome Specialist - Front Desk & Admin (Law Firm)

Shanahan Family Law; Maroochydore; On-site; AUD 50,000 - 60,000; Full time

Job summary

Shanahan Family Law in Maroochydore is seeking a friendly, proactive Receptionist to be the welcoming face and voice of the firm. This full-time role runs Monday to Friday, based in our Maroochydore office, and focuses on delivering exceptional client service from the moment clients enter or call us.

You will be the first point of contact, manage calls and appointments, assist with client enquiries, and help keep the reception area organised while providing admin support to the legal and

Qualifications

• Previous reception or administration experience is highly valued, particularly within a law firm or professional services environment.

Responsibilities

• Be the warm, friendly and professional first point of contact for clients and visitors.
• Answer incoming calls with confidence and a courteous telephone manner.
• Welcome clients to the office and ensure they feel comfortable, valued and supported.
• Manage appointments, meeting rooms and reception schedules.
• Assist with new client enquiries and direct them to the appropriate team members.
• Maintain a beautifully presented, organised and welcoming reception area.
• Provide administrative support to legal and operations teams.
• Keep on top of competing priorities in a busy professional environment.
• Bring positivity, initiative and a can-do attitude to the office daily.

Job description

Shanahan Family Law in Maroochydore is seeking a friendly, proactive Receptionist to be the welcoming face and voice of the firm. This full-time role runs Monday to Friday, based in our Maroochydore office, and focuses on delivering exceptional client service from the moment clients enter or call us.

You will be the first point of contact, manage calls and appointments, assist with client enquiries, and help keep the reception area organised while providing admin support to the legal and