Legal Receptionist & Paralegal Support

Ryans Solicitors ltd; Maroochydore; On-site; AUD 52,000 - 68,000; Full time

Job summary

Ryans Solicitors & Attorneys is seeking a Legal Receptionist/Paralegal/Legal Secretary to join our team in Maroochydore, QLD. This full-time position requires managing a busy reception, handling client inquiries and providing essential admin support to our legal team.

You will greet clients, coordinate appointments, process correspondence, and assist with document preparation while maintaining confidentiality and professional standards. A strong client-focused demeanour is essential.

Qualifications

• Proven experience in a legal reception or administrative environment.
• Excellent customer service and professional client interactions.
• Strong telephone etiquette and written communication.
• Proficiency with MS Word, Excel and Outlook.
• Experience with legal practice management systems desirable.
• Excellent organisation and ability to prioritise tasks.
• Discretion and ability to maintain client confidentiality.
• Attention to detail and accuracy.
• Professional appearance for a client-facing role.
• Team player with ability to support colleagues.
• Understanding of legal terminology and office procedures advantageous.

Responsibilities

• Manage the reception desk and greet clients in a professional manner.
• Answer and direct telephone enquiries; take messages and maintain call records.
• Schedule and confirm client appointments; coordinate solicitor calendars.
• Process mail, courier services and general office correspondence.
• Maintain reception area cleanliness, organisation and supplies.
• Assist with general administrative tasks including photocopying and filing.
• Process client intake information and prepare initial documentation.
• Support legal team with document formatting, binding and presentation.
• Maintain confidentiality and adhere to legal professional conduct.
• Take on increased responsibilities depending on the successful applicant's preferred role.

Skills

Legal reception

Customer service

Phone etiquette

MS Office

Legal terminology

Team player

Practice management

Tools

Practice management

Job description

Ryans Solicitors & Attorneys is seeking a Legal Receptionist/Paralegal/Legal Secretary to join our team in Maroochydore, QLD. This full-time position requires managing a busy reception, handling client inquiries and providing essential admin support to our legal team.

You will greet clients, coordinate appointments, process correspondence, and assist with document preparation while maintaining confidentiality and professional standards. A strong client-focused demeanour is essential.