Warm Welcome Receptionist & Admin Assistant

Fresh Hope Communities; Newcastle-Maitland; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Salary packaging

Birthday leave

Job summary

Fresh Hope Communities in Maitland, NSW seeks a warm and capable Receptionist Administration Assistant to be the first point of contact for residents, families and visitors, ensuring a welcoming atmosphere and smooth daily operations.

In this busy role you will handle calls, bookings, inquiries, and provide admin support to the leadership team, with a focus on accuracy, customer care, and compliance.

Qualifications

• Experience in reception/administration in a fast-paced environment.
• Strong customer service and interpersonal skills.
• Excellent communication and organisational abilities.
• Proficient with Microsoft Office Suite.

Responsibilities

• Create a welcoming, professional reception for residents, families and staff.
• Manage calls, enquiries, visitors, mail, bookings and customer support.
• Coordinate visitor screening, access cards and ICT assets.
• Provide administrative support to leadership, including scheduling and communications.
• Process invoices and records with accuracy and attention to detail.

Skills

Reception experience

Customer service

Communication skills

MS Office

Job description

Fresh Hope Communities in Maitland, NSW seeks a warm and capable Receptionist Administration Assistant to be the first point of contact for residents, families and visitors, ensuring a welcoming atmosphere and smooth daily operations.

In this busy role you will handle calls, bookings, inquiries, and provide admin support to the leadership team, with a focus on accuracy, customer care, and compliance.