Weekend Receptionist - Maitland Grange Care Community

Opal HealthCare; Rutherford; On-site; AUD 39,000 - 45,000; Part time

Benefits offered by this job

Opal Healthcare Academy

Scholarship opportunities up to $15,00

Career development programs

Supportive team environment

Develop admin and customer service sk

Welcoming workplace focused on care

Job summary

Opal Healthcare is seeking a Weekend Receptionist for Maitland Grange Care Community, providing a friendly, professional reception and administrative support. You will manage calls, greet visitors, and handle inquiries, contributing to smooth daily operations during weekends.

This permanent part-time role offers a supportive team, opportunities for development, and a valued place in a community-focused aged care setting.

Qualifications

• Previous reception, administration or customer service experience.
• Excellent communication and telephone manner.
• Strong organisational skills and attention to detail.
• Ability to manage confidential information with professionalism and care.
• Proficient in Microsoft Word, Excel and Outlook.

Responsibilities

• Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
• Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
• Maintain visitor sign-in processes and support a safe, compliant front reception environment.
• Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
• Support resident and family communications with sensitivity, confidentiality and respect.
• Assist with maintaining accurate records, reports and documentation as required.
• Contribute to a positive, team-focused environment that supports quality care outcomes.

Skills

Reception experience

Customer service

Communication skills

MS Office

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Weekend Receptionist - Maitland Grange Care Community

Maitland Grange Care Community is centrally located near Rutherford Marketplace and just minutes from the Maitland town centre, our Care Community offers both serenity and easy access to local amenities. With well-appointed living spaces, manicured gardens and colourful flower beds to enjoy, there are ample spaces for our residents to spend time with family and friends. Our 80-bed care community is known for our country-style hospitality, and our companion model of care fosters a sense of family and belonging among residents.

About the Role

• $30.34 per hour + Penalties + 12% superannuation
• Permanent Part-Time opportunity
• Saturday & Sunday roster
• 22 hours per week

As our weekend receptionist, you will create a friendly and welcoming experience for everyone who enters or contacts the home. You will manage incoming calls, greet visitors, respond to enquiries, maintain accurate records and support day-to-day administration across the facility.

What We Offer

• Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/
• Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships.
• A meaningful role where your work makes a genuine difference every day.
• A supportive and friendly team environment.
• Opportunities to develop your administration and customer service skills.
• A welcoming workplace focused on respect, care and community.

Key Responsibilities

• Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
• Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
• Maintain visitor sign-in processes and support a safe, compliant front reception environment.
• Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
• Support resident and family communications with sensitivity, confidentiality and respect.
• Assist with maintaining accurate records, reports and documentation as required.
• Contribute to a positive, team-focused environment that supports quality care outcomes.

About You

• Previous reception, administration or customer service experience.
• Excellent communication and telephone manner.
• Strong organisational skills and attention to detail.
• Ability to manage confidential information with professionalism and care.
• Confident computer skills, including Microsoft Word, Excel and Outlook.
• Ability to work collaboratively with residents, families, visitors and colleagues.
• Experience in aged care, health care or community services is desirable but not essential.
• Ability to complete pre-employment medical, National Police Check and NDIS Worker Screening Check.