People Administrator

Fresh Hope; Maitland; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Birthday leave and wellbeing leave

Employee discount program

Job summary

Fresh Hope Communities seeks a People Administrator & Rostering Coordinator to support our Residential Aged Care team in East Maitland. You will handle rostering, onboarding coordination, and payroll-related queries, ensuring seamless people operations and a welcoming workplace culture.

If you are organised, calm under pressure and proficient with MS Office and rostering systems, this role offers variety, learning opportunities, and a supportive team that values kindness and integrity.

Qualifications

• Experience in rostering, scheduling, admin or HR admin or customer facing role.
• Well-organised, warm and professional approach.
• Ability to manage multiple priorities and stay calm under pressure.
• Current Criminal History Check suitable for aged care or willingness to obtain.

Responsibilities

• Coordinate interviews and onboarding to support new starters.
• Manage staff rosters and respond to shift/leave queries with Payroll team.
• Assist Educator with learning and development activities by booking rooms and updating attendance.
• Maintain accurate staff records, compliance checks, and system updates.
• Champion values and foster a positive, high-performing workplace culture.
• Support ongoing learning and development and ensure a safe environment for residents and staff.

Skills

Organisational skills

Calm under pressure

Strong communication

Customer facing

Education

Certificate IV in Office Administration

Criminal History Check suitable for aged care

Tools

Microsoft Office

Human Force

rostering tools

Job description

People Administrator & Rostering Coordinator

Be the friendly face behind the scenes that keeps people operations running smoothly.

We’re looking for a People Administrator to join our Residential Aged Care team. If you love variety, thrive on organisation, and enjoy supporting others, this role offers the chance to make a meaningful impact every day.

• Permanent - Full Time, 38 hours per week position located in East Maitland NSW at our beautiful Green Hills site
• Salary packaging to increase your take-home pay
• Birthday leave and wellbeing leave to support your work-life balance
• Employee discount program on a range of every day expenses like groceries and petrol
• A supportive, purpose-driven team culture where your contribution is valued

Your Contribution

• Supporting recruitment and onboarding by coordinating interviews and ensuring new starters have everything they need to hit the ground running
• Managing staff rosters and responding to queries about shifts, and leave payroll in collaboration with the Payroll team
• Assist the onsite Educator deliver learning and development activities by booking rooms, sending invites and updating the system to record attendance
• Ensuring staff records, compliance checks, and system updates are accurate and up to date
• Champion our values of Kindness, Integrity, Connection and Optimism, helping create a positive, welcoming and high-performing workplace culture.
• Grow your skills through ongoing learning and development while contributing to a safe, supportive environment for residents, visitors and colleagues.

The Essentials

You will have experience in an Rostering, Scheduling, Admin, HR Admin or Customer Facing role with:

• A warm, professional approach and a knack for staying organised
• The ability to respond calmly to interruptions while balancing multiple priorities
• Confidence using Microsoft Office and people systems (like Human Force or rostering tools)
• Certificate IV in Office Administration (or equivalent experience) is welcome but not essential.
• A current Criminal History Check suitable for aged care (or willingness to obtain)

About Us

Fresh Hope Communities exists to create spaces thatcultivate belonging and places that feel like home.For almost 90 years, we have been providing quality support and lifestylechoices across retirement, residential and respite settings, as well asconference and outdoor adventure experiences for school and community groups.We have over 1100 staff and together we serve residents and customers acrossNSW.We are an Equal Opportunity employer and we value inclusion anddiversity.For more about us visit our websitehttps://www.freshhope.org.au