Warm Receptionist & Admin Assistant – Aged Care

seek.com.au; Melbourne; On-site; AUD 50,000 - 70,000; Part time

Job summary

seek.com.au is recruiting a Receptionist Cum Admin Assistant for a Residential Aged Care Facility in Delahey, Melbourne. The role focuses on first-point-of-contact duties, welcoming residents and visitors, and handling general admin tasks within a compassionate, patient-centred environment.

The successful candidate will manage phone inquiries, sign-in procedures and maintain a professional reception area, while supporting privacy and confidentiality in line with Aged Care Standards.

Qualifications

• Experience in reception, administration or customer service.
• Demonstrated ability to handle confidential information with discretion.
• Strong communication skills, both verbal and written.

Responsibilities

• Greet residents, families, visitors and staff in a friendly, professional manner.
• Answer phone calls, direct inquiries and take accurate messages.
• Maintain a tidy, welcoming reception and waiting area.
• Assist with visitor sign-in/sign-out and appointments.
• Support privacy, records management and privacy legislation compliance.
• Coordinate with clinical and administration staff as required.

Skills

Reception & Admin

Microsoft Office

Verbal & written comms

Confidentiality

Customer service

Tools

MS Office Suite

Job description

seek.com.au is recruiting a Receptionist Cum Admin Assistant for a Residential Aged Care Facility in Delahey, Melbourne. The role focuses on first-point-of-contact duties, welcoming residents and visitors, and handling general admin tasks within a compassionate, patient-centred environment.

The successful candidate will manage phone inquiries, sign-in procedures and maintain a professional reception area, while supporting privacy and confidentiality in line with Aged Care Standards.