Warehouse Administrator

seek.com.au; City of Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

seek.com.au is seeking an experienced Warehouse Administrator for the day shift in Melbourne. The role involves checking container information in wharf and in-house systems, updating customer bookings and delivery schedules, and processing orders to keep clients informed and satisfied.

You will collate and record customer job details, enter data into in-house systems, and ensure compliance with safety and regulatory requirements, including DAFF daily tasks.

Qualifications

• Seasoned customer service skills and DAFF experience.
• Ability to maintain and build rapport with existing and new customer base.
• Understanding of the Transport / Wharf Cartage business.
• Strong service orientation and customer-focused.
• Excellent interpersonal, communication and presentation skills.

Responsibilities

• Check container information in wharf and in-house systems.
• Assist in updating customer bookings, delivery schedules, and order data processing.
• Collate and accurately record customer job details and information.
• Enter and review information into in-house systems.
• Maintain a proactive approach to keep clients informed of any matters affecting operations.
• Manage client work across the week to meet customer needs and ensure operational soundness.
• Foster a team environment coordinating with other divisions of the business.
• Keep clients advised of delays by monitoring the grid and liaising with fleet.
• Ensure operations comply with policies, procedures and legislative requirements for safety.
• Responsible for DAFF requirements daily across the business.
• Assist in upkeep and auditing requirements for DAFF.

Skills

Customer service

DAFF experience

Transport/Wharf knowledge

Communication skills

Job description

Well established Warehousing business with a National footprint seeking an experienced Warehouse Administrator on the day shift.

Checking container information in various wharf / in house systems

Assist in updating customer bookings / delivery schedules / unpacks and data and order processing.

Collation and accurate recording of customer job details and information

Entering and reviewing information into in house systems.

Have a proactive approach to ensure clients are always informed in advance, of any matter that may affect the smooth operation of the business and its service offering.

Managing client work across the week ensuring that the customers needs are met and the outcome is operationally sound for the business.

Create and be a part of a team environment that coordinates well with other operating divisions of the business.

Keep clients advised of the delays by monitoring the grid and liaising with fleet.

Ensure that all operations are conducted in accordance with relevant policies, procedures and legislative requirements, to ensure safety to staff, the community and the environment.

Responsible for DAFF requirements on a daily basis across the business.

Assist in the upkeep and auditing requirements for DAFF

The successful candidate will posses the following attributes -

• Seasoned customer service skills and DAFF experience
• Ability to maintain and build rapport with our existing and new customer base.
• Understanding of the Transport / Wharf Cartage business
• Strong service orientation and customer service focused.
• Excellent interpersonal, communication and presentation skills