Administration Assistant

Freelance Recruitment; City of Brisbane; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Large national company

Professional environment

Career development

Job stability

Full-time role

Job summary

Freelance Recruitment is assisting a large National Transport Company in recruiting an Administration all-rounder at their Underwood Depot to provide efficient day-to-day administration support. You will learn across departments, manage correspondence, answer calls, and ensure timely follow-ups while maintaining a professional, customer-focused approach.

The role requires excellent time management, attention to detail, and the ability to work 9:00 am to 5:00 pm, Monday to Friday.

Qualifications

• Willingness to learn all aspects of administration.
• Ability to multi-task and meet deadlines.
• Strong attention to detail and problem solving.

Responsibilities

• Investigate service discrepancies by reviewing footage and liaising with customers.
• Provide general administrative support across all departments.
• Manage incoming and outgoing correspondence with timely responses.
• Answer inbound calls as required and make outbound notices to customers.
• Support other general administration duties as required.

Skills

Microsoft Office

Multi-tasking

Attention to detail

Team player

Customer service

Time management

Tools

In-house systems

Job description

My client a large National Transport Company is seeking a reliable, genuine, hardworking and experienced Administration all-rounder to provide efficient day-to-day administration support at their Underwood Depot. The successful applicant will have the ability to learn quickly, demonstrate a willingness to undertake any task at hand, and have excellent problem solving and time management skills.

KEY RESPONSIBILITIES

• Investigate service discrepancies by reviewing truck footage and liaising with customers to determine an outcome
• Provide general administrative support across all departments
• Capability to understand systems, processes, and procedures
• Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required
• Assisting with answering inbound calls as required
• Assisting with making outbound notice calls to customers as required
• Other general administration duties as requested

THE CANDIDATE

• Willingness to learn all aspects of administration to assist departments where required
• Ability to multi-task
• Exceptional attention to detail
• Demonstrated relevant experience in a similar role
• Well-developed time management skills to achieve proficiency and effectiveness in managing the workload and priorities and meeting deadlines
• Proficiency with Microsoft Office suite of programs and the ability to develop proficiency with the in-house corporate systems
• Well-developed people and relationship skills with demonstrated ability to work in a team environment, communicate effectively at all levels within the organisation, contribute to a positive work environment and with a strong focus on provision of quality customer service
• Ability to work 9.00 am to 5.00 pm Monday to Friday

BENEFITS

• Large National Company
• A safe & professional working environment
• Career development, training and growth opportunities
• Essential services industry - stability
• Full time, permanent role

Applicants must have full work rights for Australia to be considered for the position.

Note- Due to the volume of applications received, only shortlisted candidates will be contacted.