Warehouse 2IC - Lead Retail Ops & Customer Sales

PageUp People Limited; Western Australia; Remote; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Generous staff discounts

Commission-based structures

Incentive-based promotions

Career progression support

Performance recognition

Flexible work environment

Job summary

Harvey Norman O'Connor Warehouse is seeking a passionate, customer service focused 2IC to join our team and deliver Great Service, Always! to customers. You will bring retail management experience and a drive to maximise sales while coaching a motivated team.

Flexibility across retail trading hours, including weekends and late nights, and a commitment to customer satisfaction are essential for success in this role.

Qualifications

• Experience in customer-focused, successful retail business.
• High level of White Goods product knowledge to answer queries.
• Experience in retail management with a proven sales track record.
• Ability to coach and motivate an enthusiastic team.

Responsibilities

• Lead and coach store team to deliver outstanding customer service.
• Maximise sales and achieve store targets.

Skills

Customer service

Retail management

Team leadership

Sales skills

Communication skills

Problem solving

Education

Retail management experience

Job description

Harvey Norman O'Connor Warehouse is seeking a passionate, customer service focused 2IC to join our team and deliver Great Service, Always! to customers. You will bring retail management experience and a drive to maximise sales while coaching a motivated team.

Flexibility across retail trading hours, including weekends and late nights, and a commitment to customer satisfaction are essential for success in this role.