Warehouse 2IC: Lead Dispatch & Team Coach

Harvey Norman; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Flexible work environment

Job summary

Harvey Norman Cairns Warehouse is seeking a capable 2IC to support dispatching and receiving of orders, coach staff, and engage with customers to deliver exceptional service. You will help lead the team to meet daily targets and uphold WH&S guidelines in a fast-paced retail logistics environment.

The role requires strong communication, organisation, and frontline leadership to ensure timely and accurate distribution of goods, with flexibility to cover retail hours as needed.

Qualifications

• Excellent communication skills in both verbal and written.
• Highly organised with great time management skills.
• Experience in warehouse management.
• Ability to lead and coach a team.
• Great eye for detail and accuracy.
• Experience checking delivery sheets.
• Experience distributing goods and loading trucks.

Responsibilities

• Oversee dispatching and receiving of orders in the Cairns Warehouse.
• Coach and lead warehouse staff to maintain Great Service, Always!
• Liaise with customers to provide exceptional service and ensure timely deliveries.

Skills

Customer service

Team leadership

Warehouse experience

Organised

Time management

Communication skills

Attention to detail

Tools

Forklift license

Job description

Harvey Norman Cairns Warehouse is seeking a capable 2IC to support dispatching and receiving of orders, coach staff, and engage with customers to deliver exceptional service. You will help lead the team to meet daily targets and uphold WH&S guidelines in a fast-paced retail logistics environment.

The role requires strong communication, organisation, and frontline leadership to ensure timely and accurate distribution of goods, with flexibility to cover retail hours as needed.