Administration 2IC: Lead Retail Ops & Growth

Harvey Norman Global Pty Limited; Northern Beaches Council; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Guaranteed base earnings

Paths for career progression with a…

Job summary

Harvey Norman in Balgowlah seeks a passionate Administration 2IC with a strong customer service focus to support the team in delivering Great Service, Always! to customers. You will understand purchasing processes, retail operations and liaise with customers to ensure timely, accurate service.

The role requires excellent communication, high organisation, and the ability to lead and coach a team. Proficiency in Excel and Word is essential, with staff discounts and clear career progression within

Qualifications

• Proven customer service experience in retail.
• Strong written and verbal communication skills.
• Excellent time management and organisation.
• Ability to lead and motivate a small team.

Responsibilities

• Support the administration manager with creditors, debtors, banking reconciliations and monthly reporting.
• Assist with accounts payable/receivable and payroll processing.
• Maintain accurate cash books and reporting and liaise with customers.
• Assist coaching and lead an enthusiastic team during shifts.

Skills

Customer service

Communication skills

Time management

Team leadership

Excel

Word

Tools

Excel

Word

Job description

Harvey Norman in Balgowlah seeks a passionate Administration 2IC with a strong customer service focus to support the team in delivering Great Service, Always! to customers. You will understand purchasing processes, retail operations and liaise with customers to ensure timely, accurate service.

The role requires excellent communication, high organisation, and the ability to lead and coach a team. Proficiency in Excel and Word is essential, with staff discounts and clear career progression within