Warehouse 2IC

Harvey Norman Global Pty Limited; City Of Mandurah; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression opportunities

Performance recognition and rewards

Flexible work environment

Job summary

Harvey Norman Mandurah Warehouse is seeking a proactive 2IC to join our team in delivering exceptional service. You will assist with dispatching/receiving orders, coach staff, and liaise with customers to ensure smooth operations.

The role requires strong communication, organisation, and a can-do attitude, with flexibility across retail trading hours including weekends. Forklift/license experience is preferred or essential.

Qualifications

• Excellent communication and customer service orientation
• Ability to coach and lead a small team
• Strong time management and organisational skills
• Experience in warehouse operations and order distribution
• Forklift, drivers and pickers license may be required

Responsibilities

• Oversee dispatching and receiving of orders
• Coach and motivate warehouse staff
• Coordinate loading and unloading of goods and trucks
• Ensure accurate distribution of goods and adherence to WHS policies

Skills

Customer service

Team leadership

Time management

Communication

Forklift license

Tools

WMS software

Job description

Job no: 577151
Work type: Full Time
Location: Mandurah
Categories: Warehouse

• Full TimePosition
• Guaranteed base earnings
• Opportunity to work with an Australian retail icon
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman MandurahWarehouse Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you have a good understanding of the dispatching and receiving of orders, coaching staff and liaising with customers providing exceptional customer service.

To be successful you must:

• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written
• To be highly organised and possess great time management skills
• Experience in warehouse management
• Have the ability to warehouse operations, assist coaching, lead and motivated an enthusiastic team
• Must be motivated and have a great eye for detail
• Experience checking delivery sheets
• Effective, timely and accurate distribution of goods in and out of our warehouse, including loading of trucks
• A strong commitment to WH&S policies and procedures
• Enthusiasm and willingness to learn with a "can do" attitude
• Ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades
• Current Forklift, Drivers and Pickers License (preferred or essential)

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 14 Oct 2026 W. Australia Standard Time