Ward Admin & Patient Experience Coordinator

North Shore Private Hospital; Sydney; Vor Ort; AUD 60.000 - 72.000; Vollzeit

Benefits dieser Stelle

Career development

LinkedIn Learning access

Ramsay Rewards

Flexible rostering

Wellbeing support

Zusammenfassung

North Shore Private Hospital in St Leonards Park NSW is seeking a full-time Ward Clerk to provide essential administrative support on the ward, assisting patients, families and clinical teams with a friendly, customer-focused approach. This role works within Ramsay's values-driven culture alongside a supportive healthcare team.

A certificate in medical terminology is highly regarded and duties include bed management, ward calls, information provision, and preparing admission documents.

Qualifikationen

• 2–3 years’ experience in an administration hospital-based role.
• Excellent communication with strong customer service focus.
• Intermediate–advanced Microsoft Office skills and accurate data entry.
• Good time management and organisational skills.

Aufgaben

• Admission and discharge processes to support bed management.
• Manage incoming and outgoing calls to the ward.
• Provide timely, accurate information to patients, visitors and staff.
• Collaborate with medical staff and patients to ensure smooth hospital experience.
• Compile and manage patient admission papers and clinical notes.

Kenntnisse

Hospital administration

Customer service

Data entry

Microsoft Office

Time management

Teamwork

Ausbildung

Certificate in Medical terminology

Tools

Microsoft Office Suite

Jobbeschreibung

North Shore Private Hospital in St Leonards Park NSW is seeking a full-time Ward Clerk to provide essential administrative support on the ward, assisting patients, families and clinical teams with a friendly, customer-focused approach. This role works within Ramsay's values-driven culture alongside a supportive healthcare team.

A certificate in medical terminology is highly regarded and duties include bed management, ward calls, information provision, and preparing admission documents.