Ward Administration & Patient Support Officer

Hunter New England Local Health District; Newcastle; On-site; AUD 69,000 - 72,000; Full time

Job summary

Hunter New England Local Health District is seeking a capable Administration Officer to support Maitland Hospital ward operations. You will handle daily admin tasks, patient admissions and discharges, phones and visitor reception, and ensure accurate record keeping in a busy clinical setting.

The role is temporary full-time to November 2027, offers 38 hours per week and a competitive remuneration package. You will work with an administration manager and team to maintain smooth ward functioning.

Qualifications

• Demonstrated ability to plan, prioritise and organise work activities to achieve work outcomes.
• Demonstrated attention to detail with a very high level of accuracy when working with computer systems and processes.
• Demonstrated listening and questioning skills applied to a customer service environment.
• Demonstrated ability to work independently and as a team member to achieve quality service outcomes.
• Ability to apply knowledge of electronic systems and computer software to achieve job outcomes.
• Ability to be flexible and adaptable to changing priorities.

Responsibilities

• Be the first point of contact on the ward and manage daily reports, filing, answering phones, greeting visitors, ordering, admissions and discharges, patient transport, and other administration duties.
• Supported by an administration manager and team.

Skills

Planning

Attention to detail

Customer service

Teamwork

Electronic systems

Flexibility

Job description

Hunter New England Local Health District is seeking a capable Administration Officer to support Maitland Hospital ward operations. You will handle daily admin tasks, patient admissions and discharges, phones and visitor reception, and ensure accurate record keeping in a busy clinical setting.

The role is temporary full-time to November 2027, offers 38 hours per week and a competitive remuneration package. You will work with an administration manager and team to maintain smooth ward functioning.