Ward Administration & Patient Services Officer

Queensland Government; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

West Moreton Health is seeking a Ward Administration Support Officer to provide patient-focused service delivery and support. You will respond to general customer enquiries and offer timely, accurate information to clients and staff, contributing to efficient hospital operations.

The role requires strong communication, teamwork, and the ability to prioritize and meet deadlines, with proficiency in hospital information systems and Microsoft Word/Excel.

Qualifications

• Strong communication and teamwork abilities.
• Ability to prioritise and meet deadlines.
• Positive and effective customer service.
• Experience with hospital information systems or willingness to learn.

Responsibilities

• Provide effective service delivery and patient-focused support.
• Respond to general customer enquiries.
• Provide timely and accurate information and assistance to clients and staff.

Skills

Communication

Teamwork

Time management

Customer service

Word

Excel

Medical terminology

Tools

Hospital information systems

Microsoft Word

Microsoft Excel

Job description

West Moreton Health is seeking a Ward Administration Support Officer to provide patient-focused service delivery and support. You will respond to general customer enquiries and offer timely, accurate information to clients and staff, contributing to efficient hospital operations.

The role requires strong communication, teamwork, and the ability to prioritize and meet deadlines, with proficiency in hospital information systems and Microsoft Word/Excel.