Admin Officer Ripley After Hours

West Moreton Hospital and Health Service; Ipswich City; On-site; AUD 57,000 - 63,000; Part time

Benefits offered by this job

Salary packaging

Superannuation up to 12.75%

Professional development includingMent

Job summary

West Moreton Health is seeking an Administration Officer to support ward administration after hours. This permanent part-time role (36 hours per fortnight) involves handling frontline inquiries, delivering high-quality customer service, and using hospital information systems to provide timely information to patients and staff.

The successful candidate will have strong communication skills, the ability to work in a team or autonomously, and experience with Word and Excel.

Qualifications

• Strong communication skills, able to work in a team and autonomously when required.
• Ability to prioritise and meet deadlines.
• Positive and effective customer service.
• Proficiency in applying hospital information systems and MS Word/Excel.
• Knowledge of basic medical terminology to interpret patient records.

Responsibilities

• Provide effective service delivery and patient‑focused support.
• Respond to general customer enquiries and provide timely information.
• Support frontline services and programs to deliver safe, compassionate care.
• Utilise hospital information systems and Microsoft Word/Excel in daily tasks.

Skills

Communication

Teamwork

Autonomy

Prioritisation

Customer service

Medical terminology knowledge

Tools

Microsoft Word

Excel

Hospital information systems

Job description

Admin Superstar Wanted | Permanent Part-time | $41.44 - $46.05 P/H

Be at the heart of patient care after hours. As an Administration Officer, you'll provide outstanding customer service and administrative support, helping our teams deliver safe, seamless and compassionate care around the clock.

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

Permanent Part-time – 36 hours per fortnight!

About The Role

The role of the Ward Administration Support Officer is to provide effective service delivery and patient-focused support following West Moreton Health's purposes and objectives, responding to general customer enquiries, and providing timely and accurate information and assistance to clients and staff.

About You

Our ideal candidate will be someone who can demonstrate the following:

• Have strong communication skills and ability to work in a team environment and autonomously when required.
• Ability to prioritise and meet deadlines.
• Positive and effective customer service.
• Proficiency in the application of internal hospital information systems in addition to Microsoft Word and Excel.
• Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems.

Mandatory Requirements

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, At West Moreton Health

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you are love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Occupational group Administration