Administration Officer – Front Desk & Patient Care (Flexible)

Queensland Government; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Superannuation up to 12.75%

Flexible work options

Job summary

West Moreton Health in Queensland is seeking a customer-focused receptionist to join our fast‑paced clinical reception team. You will handle patient inquiries, direct callers to the appropriate services, and support staff with accurate message transfer and information management using hospital systems and standard software.

We offer flexible work options and competitive benefits, including salary packaging and up to 12.75% superannuation, to support your wellbeing and career development in a

Qualifications

• Customer-focused attitude with ability to respond to diverse needs.
• Strong organisational and planning abilities to maximise efficiency.
• Team-focused and able to work cooperatively within a team.

Responsibilities

• Greet and direct patients and the public to appropriate care or assistance.
• Direct to treatment or assistance for police/ambulance callers as required.
• Answer general reception inquiries and transfer messages accurately to support patients and staff.

Skills

Customer Focus

Organisation & Planning

Team Focus

Quality Focus

Continuous Learning

Technical Knowledge

Tools

Microsoft Word

Microsoft Excel

Job description

West Moreton Health in Queensland is seeking a customer-focused receptionist to join our fast‑paced clinical reception team. You will handle patient inquiries, direct callers to the appropriate services, and support staff with accurate message transfer and information management using hospital systems and standard software.

We offer flexible work options and competitive benefits, including salary packaging and up to 12.75% superannuation, to support your wellbeing and career development in a