Ward Admin & Patient Services Officer - Part-Time

West Moreton Hospital and Health Service; Ipswich City; On-site; AUD 57,000 - 63,000; Part time

Benefits offered by this job

Salary packaging

Superannuation up to 12.75%

Professional development includingMent

Job summary

West Moreton Health is seeking an Administration Officer to support ward administration after hours. This permanent part-time role (36 hours per fortnight) involves handling frontline inquiries, delivering high-quality customer service, and using hospital information systems to provide timely information to patients and staff.

The successful candidate will have strong communication skills, the ability to work in a team or autonomously, and experience with Word and Excel.

Qualifications

• Strong communication skills, able to work in a team and autonomously when required.
• Ability to prioritise and meet deadlines.
• Positive and effective customer service.
• Proficiency in applying hospital information systems and MS Word/Excel.
• Knowledge of basic medical terminology to interpret patient records.

Responsibilities

• Provide effective service delivery and patient‑focused support.
• Respond to general customer enquiries and provide timely information.
• Support frontline services and programs to deliver safe, compassionate care.
• Utilise hospital information systems and Microsoft Word/Excel in daily tasks.

Skills

Communication

Teamwork

Autonomy

Prioritisation

Customer service

Medical terminology knowledge

Tools

Microsoft Word

Excel

Hospital information systems

Job description

West Moreton Health is seeking an Administration Officer to support ward administration after hours. This permanent part-time role (36 hours per fortnight) involves handling frontline inquiries, delivering high-quality customer service, and using hospital information systems to provide timely information to patients and staff.

The successful candidate will have strong communication skills, the ability to work in a team or autonomously, and experience with Word and Excel.