Visitor Economy Officer

Careers at Council; Richmond; In loco; AUD 49.000 - 69.000; Part-time

Vantaggi offerti da questo lavoro

On-Site Parking

Fitness Passport Option

Descrizione del lavoro

Hawkesbury City Council in Richmond (NSW) is seeking a casual Visitor Information Officer to support our visitor services and tourism initiatives. Hours vary weekly, with shifts covering leave and peak periods, on-site parking included.

The role focuses on delivering accurate information to visitors and engaging with the community. You should have tourism experience, strong interpersonal skills, and be capable of working autonomously.

Competenze

• Certificate III in Tourism or equivalent required.
• Experience engaging with customers, visitors or stakeholders in tourism or visitor services.
• Experience assisting the public with visitor experiences.
• Ability to use internet, online and print media for accurate information.
• Right to live and work in Australia; WWCC or willingness to obtain.

Mansioni

• Assist in providing visitor information to the public.
• Support Council’s tourism activities and destination promotion.
• Engage with internal and external stakeholders and customers.
• Work autonomously and cover varying shifts as needed.

Conoscenze

Customer service

Stakeholder engagement

Cash handling

Information gathering

Microsoft Office

Desktop publishing

Formazione

Certificate III in Tourism or equivalent

Certificate IV Tourism

Strumenti

Microsoft Office suite

Desktop publishing

Descrizione del lavoro

Be passionate. Be progressive. Hawkesbury CityCouncil.

• Casual
  Employment / $42.86 per hour
• On-Site
  Parking
• Fitness Passport Option

Hawkesbury City
Council is the largest local government area in metropolitan NSW covering 2,800
square kilometres, incorporating both urban and rural communities. We are committed to working together to
deliver outcomes for the community through innovation and best practice.

Hawkesbury City Council strives to be an inclusive workplace
for all people. We welcome and encourage applications from all ages and
genders, Aboriginal and Torres Strait Islander peoples, people from culturally
diverse backgrounds, the LGBTIQ+ community, veterans and people with
disabilities.

The Role

Reporting to the Visitor Information
Centre Lead and based in Richmond, this is a casual position, hours of work will vary from week to week and will include covering shifts for periods of leave and coverage in busy periods, as required. The purpose of the position is to assist in
the provision of visitor information to the general public and people of the
City of the Hawkesbury and to support Council’s strategic tourism activities.

About You

You will have experience working in a tourism role and will
demonstrate excellent interpersonal skills in dealing with internal and
external stakeholders and customers. You will be enthusiastic, motivated,
approachable and have experience working autonomously in a similar position.

• Certificate III in Tourism or equivalent
• Experience engaging with customers, visitors or stakeholders in tourism, visitor services or customer focused environment.
• Extensive experience in assisting the public
  with their visitor experience
• High level skills in using the internet,
  online and print media for accurate information gathering
• Understanding of tourism, visitor economy or destination promotion principles or willingness to develop this knowledge
• Experience using Microsoft Office suite
• Proven research and writing skills
• Experience in cash handling and basic
  reconciliation procedures
• The right to live and work in Australia
• Class C Drivers Licence
• Working with Children Check (WWCC) or willing
  to obtain prior to employment
• Successful applicants will be required to undergo background (police) checks and medical declaration
• Certificate IV Tourism
• First Aid certificate
• Experience and skills in desktop publishing
• Experience working across multiple locations or in community-based service delivery

The Rewards

• Great
  working environment
• Health
  and Wellbeing Program
• Fitness Passport Option
• Employee
  Assistance Program for employees and their family