Visitor Economy Officer

Hawkesbury City Council; Melbourne; Presencial; AUD 49.000 - 69.000; Tempo parcial

Benefícios oferecidos por esta vaga

On-Site Parking

Fitness Passport Option

Health and Wellbeing Program

Employee Assistance Program for staff

Resumo da vaga

Hawkesbury City Council is looking for a casual Visitor Economy Officer based in Richmond to help deliver visitor information and support the council's tourism initiatives. The role includes variable hours, covering leave and peak periods to assist the public and visitors.

You will bring tourism or customer service experience, strong interpersonal skills, and the ability to work autonomously across locations.

Qualificações

• Certificate III in Tourism or equivalent is required.
• Experience with customers and stakeholders in tourism or visitor services.
• Experience helping the public with visitor experiences and information.
• Strong internet and media use for information gathering.
• Understanding of tourism or destination promotion principles preferred.
• Experience with cash handling and basic reconciliation.
• WWCC or willingness to obtain prior to employment.

Responsabilidades

• Provide visitor information to the public and support tourism activities.
• Assist with shifts across busy periods and leave coverage.
• Work autonomously and across multiple locations or community delivery.

Conhecimentos

Interpersonal skills

Customer service

Stakeholder engagement

Research and writing

Cash handling

Desktop publishing

Microsoft Office

Online info gathering

Formação

Certificate III in Tourism or equivalent

Certificate IV Tourism

First Aid certificate

Class C Driver's Licence

Working with Children Check (WWCC)

Ferramentas

Microsoft Office

Descrição da vaga

Department: Economic Development

Compensation: Hourly AUD $42.86 - $42.86

Employment type: Casual

Work Arrangement: On-site

Be passionate. Be progressive. Hawkesbury CityCouncil.

• CasualEmployment / $42.86 per hour


• On-SiteParking


• Fitness Passport Option

Hawkesbury CityCouncil is the largest local government area in metropolitan NSW covering 2,800square kilometres, incorporating both urban and rural communities. We are committed to working together todeliver outcomes for the community through innovation and best practice.

Hawkesbury City Council strives to be an inclusive workplacefor all people. We welcome and encourage applications from all ages andgenders, Aboriginal and Torres Strait Islander peoples, people from culturallydiverse backgrounds, the LGBTIQ+ community, veterans and people withdisabilities.

The Role

Reporting to the Visitor InformationCentre Lead and based in Richmond, this is a casual position, hours of work will vary from week to week and will include covering shifts for periods of leave and coverage in busy periods, as required. The purpose of the position is to assist inthe provision of visitor information to the general public and people of theCity of the Hawkesbury and to support Council’s strategic tourism activities.

About You

You will have experience working in a tourism role and willdemonstrate excellent interpersonal skills in dealing with internal andexternal stakeholders and customers. You will be enthusiastic, motivated,approachable and have experience working autonomously in a similar position.

• Certificate III in Tourism or equivalent


• Experience engaging with customers, visitors or stakeholders in tourism, visitor services or customer focused environment.


• Extensive experience in assisting the publicwith their visitor experience


• High level skills in using the internet,online and print media for accurate information gathering


• Understanding of tourism, visitor economy or destination promotion principles or willingness to develop this knowledge


• Experience using Microsoft Office suite


• Proven research and writing skills


• Experience in cash handling and basicreconciliation procedures


• The right to live and work in Australia


• Class C Drivers Licence


• Working with Children Check (WWCC) or willingto obtain prior to employment


• Successful applicants will be required to undergo background (police) checks and medical declaration


• Certificate IV Tourism


• First Aid certificate


• Experience and skills in desktop publishing


• Experience working across multiple locations or in community-based service delivery

The Rewards

• Greatworking environment


• Healthand Wellbeing Program


• Fitness Passport Option


• EmployeeAssistance Program for employees and their family

File Name

CP071ED - Visitor Economy Officer - 2026 October.pdf