Vet Clinic Receptionist — Flexible Rosters & Exceptional Care

Vetpartners; Central Coast; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

VNCA professional membership paid

Paid parental leave

Health & wellbeing support

Employee discounts

Pet benefits

Supportive network

Job summary

Spreyton Vet Services, part of VetPartners, is seeking an experienced Receptionist to join our friendly team on a full-time basis. You’ll be the first point of contact for clients, delivering a warm welcome and ensuring smooth daily operations in a busy clinic.

You will handle client enquiries, appointments, invoices, payments and general administration with strong organisational and communication skills, all while supporting compassionate care for animals and their people.

Qualifications

• Previous reception or customer service experience is essential.
• Veterinary reception experience is highly regarded but not essential.
• Strong administrative and organisational skills.
• Excellent communication with a warm, professional approach.
• Ability to manage multiple tasks in a busy environment.
• Positive attitude and teamwork mindset.
• Genuine care for animals and their caregivers.

Responsibilities

• Delivering outstanding client care to patients and their owners.
• Managing client enquiries in person, by phone, and via email.
• Supporting day-to-day appointment and admission scheduling.
• Completing general administration and clerical duties.
• Taking payments and managing invoices and accounts.
• Ensuring front of house areas are welcoming, clean, and organised.
• Assisting across different areas of the hospital as required.
• Working collaboratively with the clinical team to support patient care.

Skills

Reception experience

Customer service

Administrative skills

Communication

Multitasking

Teamwork

Job description

Spreyton Vet Services, part of VetPartners, is seeking an experienced Receptionist to join our friendly team on a full-time basis. You’ll be the first point of contact for clients, delivering a warm welcome and ensuring smooth daily operations in a busy clinic.

You will handle client enquiries, appointments, invoices, payments and general administration with strong organisational and communication skills, all while supporting compassionate care for animals and their people.