Venue Operations & Events Coordinator (Flexible Hours)

UNSW Employees, Location, Alumni; Sydney; On-site; AUD 76,000 - 92,000; Full time

Benefits offered by this job

Flexible Working Options

December leave during shutdown

Up to 50% course discounts

Flexible 17% Superannuation

Retail and fitness discounts

Job summary

UNSW is seeking an experienced venue and events support professional to deliver outstanding front-of-house operations on campus in Kensington, NSW. You will ensure spaces are presentation-ready for meetings and events while supporting a range of venue services.

As a key member of the Venues and Events team, you will coordinate setups, manage service requests, support casual staff, and respond to client inquiries, occasionally working evenings and weekends to match event schedules.

Qualifications

• High level of customer service.
• Great verbal and written communication skills.
• Strong understanding of administrative processes and digital applications.
• Ability to solve problems following learnt procedures.
• Experience in working effectively individually, and as part of a team in a service-focused operational environment.
• Professional background within hospitality, venues, or events industry desirable.

Responsibilities

• Deliver exceptional front-of-house and onsite event operations to ensure positive client and guest experiences.
• Ensure venues are professionally presented, event-ready, and maintained to high standards.
• Administer operational service requests and liaise with internal facilities stakeholders.
• Co-ordinate venue set ups and provide direction and assistance to casual crew.
• Contribute to venue and event services project activity and continuous improvement.

Skills

Customer service

Administrative skills

Event coordination

Venue operations

Teamwork

Job description

UNSW is seeking an experienced venue and events support professional to deliver outstanding front-of-house operations on campus in Kensington, NSW. You will ensure spaces are presentation-ready for meetings and events while supporting a range of venue services.

As a key member of the Venues and Events team, you will coordinate setups, manage service requests, support casual staff, and respond to client inquiries, occasionally working evenings and weekends to match event schedules.