Venue Event Manager

Fior Events; Melbourne; On-site; AUD 65,000 - 85,000; Part time

Job summary

Fior Events is seeking a passionate Venue Event Manager to oversee weddings and events in Melbourne. You will be on the floor during events, liaising with brides, grooms, venue staff, suppliers, and caterers to ensure every detail is flawlessly executed and each event runs smoothly from start to finish.

This hands-on, customer-facing role requires leadership and the ability to coordinate with teams to deliver exceptional guest experiences.

Qualifications

• 3+ years in a venue, events, or hospitality management role
• Strong leadership and people management abilities
• Excellent communication and customer service under pressure

Responsibilities

• Oversee venue operations during events and weddings
• Coordinate with floor teams, vendors, and clients to ensure run sheets are followed
• Lead and motivate venue staff to deliver exceptional guest experiences
• Ensure health, safety, and licensing regulations are met throughout events
• Maintain venue presentation and cleanliness at the highest standard
• Provide direct client liaison and guidance during the evening

Skills

Customer service

Leadership

Team coordination

Communication

Problem solving

Education

Hospitality management qualification

Job description

Fior Events' is seeking a passionate and experienced Venue Event Manager to oversee weddings and events. You will be on the floor during weddings and events, liaising directly with brides, grooms, venue staff, suppliers, and caterers to ensure every detail is perfectly executed and each event runs smoothly from start to finish.

Our weddings and events predominantly take place on the evenings of Thursday to Sunday, though we have some flexibility with nights you choose to work. This is a hands-on, customer-facing role that requires the successful applicant to take on a leadership position. You will ensure seamless coordination and an exceptional guest experience using the event's specifically tailored run sheet as a guide.

What you'll be doing

• Manage and oversee the venue's operations during the event.
• Understand clients' event requirements and ensure these are met during the event with the guide of the event run sheet.
• Coordinate with Team Leaders and Floor teams to execute successful food and beverage service.
• Ensure vendor compliance with all relevant health, safety, and licensing regulations
• Maintain the venue's presentation and cleanliness to the highest standards
• Communicate directly with clients (often brides and grooms) throughout the evening, providing exceptional customer service, reassurance and guidance.
• Lead and motivate a team of venue staff.

What we're looking for

• Extensive experience (3+ years) in a similar venue management or hospitality management role
• Excellent customer service skills and the ability to work well under pressure
• Strong leadership and people management skills
• Excellent communication and problem-solving abilities
• Passion for the hospitality industry and a commitment to delivering exceptional experiences
• Relevant qualifications in hospitality management or a related field would be highly regarded

What we offer

At Fior Events', we are committed to providing a supportive and rewarding work environment. As a casual Venue Manager, you will have the opportunity to be part of a collaborative and dynamic team. We also offer competitive above award remuneration and the chance to be involved in some of the most exciting events imaginable.

About us

Fior Events' is a leading provider of premium event spaces and catering services in Melbourne. We pride ourselves on our attention to detail, exceptional service, and ability to bring our clients' visions to life. We focus on creating unforgettable experiences for all who walk through our doors.