Floor Manager | Merivale | Events

Merivale; Sydney; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Exclusive monthly perks

Staff cellar – premium wines at staff

Paid parental leave – flexible return

Unlimited career growth

Merivale Academy – Leadership, Guest}

Job summary

Merivale in Sydney is seeking a Hospitality and Events Floor Manager to lead on-site guest experiences across premier venues. You will own the delivery of food and beverage service on the floor and supervise front-of-house staff during high-profile events.

Join a family-owned hospitality group with a portfolio of iconic venues and a culture that values leadership, teamwork and meticulous presentation. You’ll drive outstanding guest journeys every day.

Qualifications

• 2 years as a food and beverage specialist in a team leader or supervisor role.
• Restaurant and bar experience welcomed.
• Hands-on collaborative leadership style.
• Organised, accountable and self-motivated.
• Great eye for detail and personal brand that leads from the front.

Responsibilities

• Executing exemplary guest experiences on event day with ownership over the delivery of food and beverage service on the floor.
• Leadership and supervision of the wait staff team, ensuring the team deliver exceptional experiences at every stage of the guests journey.
• Passion for product. Support the kitchen and front of house teams to deliver consistency around all aspects of food and beverage.
• Promoting a healthy working environment for the team – enjoyable, educational, results focused and respectful.
• Strong attention to detail and maintenance of venue presentation - every little detail matters

Skills

Leadership

Detail-oriented

Organized

Hands-on leadership

Guest experience focus

Job description

At Merivale, people are at the heart of everything we do - a family-owned hospitality group with a portfolio of more than 90 venues across Australia. From iconic venues to unforgettable guest experiences, our diverse portfolio spans restaurants, bars, pubs, nightlife, and events, delivering exceptional moments for our guests every day.

Job Description

At Merivale, we aim to bring a little magic into the everyday. We are driven to deliver unique and memorable experiences to every person who steps into one of our venues.

The Event Operations Team deliver thousands of events across the Merivale portfolio each year which include some of Sydney’s most iconic venues such as Establishment, ivy, Hotel CBD, Beresford and many many more.

This exciting role will have you working group wide! No two days will ever be the same working in some of Australia’s most prestigious venues and complexes.

As we continue to grow, we have an opportunity for a Hospitality and Events Floor Manager to join the team. An exciting prospect for someone who is passionate about hospitality and delivering the best event experiences in the industry.

Main accountabilities include:

• Executing exemplary guest experiences on event day with ownership over the delivery of food and beverage service on the floor
• Leadership and supervision of the wait staff team, ensuring the team deliver exceptional experiences at every stage of the guests journey
• Passion for product. Support the kitchen and front of house teams to deliver consistency around all aspects of food and beverage
• Promoting a healthy working environment for the team – enjoyable, educational, results focused and respectful
• Strong attention to detail and maintenance of venue presentation - every little detail matters

Qualifications

• A passionate go-getter attitude with a great eye for detail
• Personality – let your personal brand shine as you lead from the front
• To display a hands on collaborative working style showcasing positivity and leadership
• To be organised, accountable, self-motivated and action orientated
• 2 years as a food and beverage specialist in a team leader or supervisor role. Restaurant and bar experience welcome.

Additional Information

Merivale Employee Benefits

• Exclusive monthly perks, staff-only rewards and events.
• Merivale Staff Cellar – access to premium wines at staff pricing.
• Paid parental leave – with flexible return to work options.
• Unlimited career growth with endless development opportunities.
• Merivale Academy – online and in-person training, including Leadership, Guest Experience,F&B.
• Professional accreditation support – including Leadership and WSET qualifications.
• Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder.
• Employee Referral Program – earn rewards for bringing great people on board.