Vehicle Safety Operations Specialist

Victorian Government; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

The Victorian Government is seeking a Vehicle Safety Operations Officer to maintain administration and business support systems within the Vehicle Safety Standards group. You will coordinate resources, manage correspondence, and provide guidance to customers and partners in line with legislation and policies.

You will contribute to continuous improvement, facilitate staff training, support service delivery, and build strong relationships with internal and external stakeholders to achieve

Qualifications

• Responds to stakeholder needs and resolves issues promptly.
• Builds positive relationships and adapts communication to stakeholders.
• Applies sound judgement to interpret guidelines and determine practical solutions.
• Identifies opportunities to improve processes and encourages new ideas.
• Understands impact of policies on day-to-day operations and gaps or conflicts.

Responsibilities

• Maintains administration and business support systems across the Vehicle Safety Standards group.
• Manages correspondence and data, providing advice to customers, partners and stakeholders.
• Supports continuous improvement by reviewing and improving processes and work practices.
• Facilitates staff and partner training and supports efficient service delivery.

Skills

Stakeholder management

Communication

Problem solving

Process improvement

Policy understanding

Job description

The Victorian Government is seeking a Vehicle Safety Operations Officer to maintain administration and business support systems within the Vehicle Safety Standards group. You will coordinate resources, manage correspondence, and provide guidance to customers and partners in line with legislation and policies.

You will contribute to continuous improvement, facilitate staff training, support service delivery, and build strong relationships with internal and external stakeholders to achieve