Vehicle Safety Operations & Process Improvement Specialist

Department of Transport and Planning; Melbourne; On-site; AUD 80,000 - 110,000; Full time

Job summary

The Department of Transport and Planning in Melbourne is seeking a Vehicle Safety Operations Officer to support administration and business systems across the Vehicle Safety Standards group. You will coordinate resources, manage correspondence, and provide guidance to customers and stakeholders in line with policies and procedures.

This role also contributes to continuous improvement by reviewing processes, facilitating staff training, and building strong relationships with internal and external

Qualifications

• Responds promptly to stakeholder needs and resolves issues.
• Builds collaborative relationships and adapts communication.
• Applies sound problem-solving to interpret guidelines.
• Identifies opportunities to improve processes.

Responsibilities

• Maintains administration and business support systems.
• Coordinates resources and work activities.
• Advises customers, partners and stakeholders on policy requirements.

Skills

Stakeholder management

Process improvement

Communication

Problem solving

Job description

The Department of Transport and Planning in Melbourne is seeking a Vehicle Safety Operations Officer to support administration and business systems across the Vehicle Safety Standards group. You will coordinate resources, manage correspondence, and provide guidance to customers and stakeholders in line with policies and procedures.

This role also contributes to continuous improvement by reviewing processes, facilitating staff training, and building strong relationships with internal and external