Vehicle Safety Officer: Standards & Stakeholder Impact

Department of Transport and Planning; Melbourne; On-site; AUD 85,000 - 105,000; Full time

Job summary

Department of Transport and Planning seeks a Vehicle Safety Officer to provide technical advice on vehicle standards, safety and registration requirements in Melbourne. You will assist customers, partners and stakeholders, investigate potential non-compliance and support the administration of vehicle safety schemes.

You will monitor automotive trends to inform policy, contribute to training materials and build strong stakeholder relationships to resolve issues and improve service delivery in a

Qualifications

• Appropriate technical or trade certificate/qualification and/or experience relevant to the requirements of the role (mandatory).
• Customer service experience in a fast-paced professional environment (desirable).
• A personable customer-facing manner and strong written and verbal skills (desirable).

Responsibilities

• Provides technical advice and support on vehicle standards, safety and registration requirements.
• Assists customers, partners and stakeholders, investigates potential non-compliance, assesses scheme eligibility and supports the administration of vehicle safety and certification schemes.
• Monitors emerging automotive trends and technologies to inform vehicle safety policy and contributes to training and instructional materials.
• Builds strong stakeholder relationships to resolve issues, identify improvements and support the effective delivery of vehicle safety products and services.

Skills

Stakeholder management

Communication

Critical thinking

Problem solving

Continuous improvement

Education

Technical or trade certificate

Job description

Department of Transport and Planning seeks a Vehicle Safety Officer to provide technical advice on vehicle standards, safety and registration requirements in Melbourne. You will assist customers, partners and stakeholders, investigate potential non-compliance and support the administration of vehicle safety schemes.

You will monitor automotive trends to inform policy, contribute to training materials and build strong stakeholder relationships to resolve issues and improve service delivery in a