Vehicle Safety Operations Officer

Department of Transport & Planning Victoria; Melbourne; On-site; AUD 80,000 - 105,000; Full time

Job summary

Department of Transport & Planning Victoria – Melbourne VIC is seeking a Vehicle Safety Operations Officer to support administration and business systems across the Vehicle Safety Standards group. You will coordinate resources, manage data, and advise customers and partners in line with policies.

The role includes improving processes, facilitating staff training, and building strong internal and external relationships to ensure efficient service delivery and positive outcomes.

Qualifications

• Experience with administration and business support systems in a public sector or similar environment.
• Strong stakeholder engagement and relationship-building abilities.
• Ability to identify process improvements and support service delivery.

Responsibilities

• Maintain administration and business support systems across Vehicle Safety Standards.
• Coordinate resources and work activities; manage correspondence and data records.
• Provide guidance to customers, partners and stakeholders in line with policies and procedures.

Job description

Department of Transport & Planning Victoria – Melbourne VIC

We create thriving places andconnectedcommunities. We plan,buildandmaintainVictoria’s transport,planningand land services. We are committed to a safe,inclusiveand high-performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About the role

The Vehicle Safety Operations Officer maintains administration and business support systems across the Vehicle Safety Standards group and helps coordinate resources and work activities. The role manages correspondence, maintains accurate data and systems, and provides advice to customers, partners and stakeholders in line with legislation, policies and procedures.

The role also supports continuous improvement by reviewing and improving processes and work practices. It facilitates staff and partner training, supports efficient service delivery and builds strong relationships with internal and external stakeholders to achieve positive operational outcomes.

Whatwe’relooking for

You’resomeone who:

• Responds promptly to stakeholder needs, follows through on enquiries and takes ownership of resolving issues.
• Builds positive and collaborative working relationships, understands different perspectives and adapts communication to suit stakeholders.
• Applies sound problem-solving and judgement to interpret guidelines, assess issues and determine practical solutions.
• Identifies opportunities to improve processes, encourages new ideas and supports more efficient and effective ways of working.
• Understands how business policies and processes affect day-to-day operations and identifies potential gaps or conflicts.

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will berequired.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Applications close at 11.59pm on Tuesday, 27th October 2026.

For further information about the role, please contact Matthew R Fitzpatrick – Scheme Manager via ***************@transport.vic.gov.au.

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

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