Valet Operations Lead – Brisbane Airport

Secure Parking; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Secure Parking is seeking a hands-on Valet Assistant Manager to lead the premium valet operation at Brisbane Airport. You will report to the Valet Manager and drive day-to-day operations while delivering an outstanding customer experience for our client, Brisbane Airport Corporation.

This role requires commercial acumen, leadership of a frontline team, and a strong focus on operational performance and safety in a busy airport environment.

Qualifications

• Lead a premium customer service experience in a fast-paced environment.
• Drive staff development, inductions, and ongoing training.
• Balance operational excellence with strong financial controls.

Responsibilities

• Oversee valet payments, cash handling, and reconciliations.
• Lead site operations and maintain performance standards.
• Coordinate with airport contractors and service providers.
• Drive revenue growth through cost management and upsell opportunities.
• Provide after-hours operational support as required.

Skills

Customer service

Team leadership

Operational excellence

Budgeting

Job description

Secure Parking is seeking a hands-on Valet Assistant Manager to lead the premium valet operation at Brisbane Airport. You will report to the Valet Manager and drive day-to-day operations while delivering an outstanding customer experience for our client, Brisbane Airport Corporation.

This role requires commercial acumen, leadership of a frontline team, and a strong focus on operational performance and safety in a busy airport environment.