Underwriting Assistant, Workers' Comp - Flexible & Remote

IAG; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Cultural leave including SorryBusiness

Indigenous Employee Network Group

Extended parental leave (20 weeks)

25 days annual leave + 5 MyLeave

Hybrid/work-from-home flexibility

Staff discounts on insurance

Job summary

CGU invites applicants for a permanent, full-time Workers Compensation Underwriting Assistant role. You’ll join Australia and New Zealand’s largest general insurance group, with training and career growth in a supportive environment.

The position is across multiple locations in Australia, with flexible and cultural leave options available. You’ll process policy updates, assist customers and brokers, manage enquiries and provide administrative support, working collaboratively to deliver positive

Qualifications

• Bring customer service experience and a genuine interest in helping people.
• Communicate clearly and build positive relationships.
• Stay organised and take care with the details.
• Be motivated, reliable and open to learning.
• Feel confident learning new systems and ways of working.
• Work well independently and within a supportive team.
• You identify as Aboriginal and/or Torres Strait Islander.

Responsibilities

• Process policy updates, new business and renewals.
• Assist customers and brokers with their enquiries.
• Manage credit queries and follow up outstanding premiums.
• Prepare reports and provide administration support.
• Work closely with your team to deliver positive outcomes for customers.

Skills

Customer service

Communication

Organisation

Learning mindset

Teamwork

Job description

CGU invites applicants for a permanent, full-time Workers Compensation Underwriting Assistant role. You’ll join Australia and New Zealand’s largest general insurance group, with training and career growth in a supportive environment.

The position is across multiple locations in Australia, with flexible and cultural leave options available. You’ll process policy updates, assist customers and brokers, manage enquiries and provide administrative support, working collaboratively to deliver positive