Assistant Underwriter - Workers' Compensation

IAG; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Cultural leave

Indigenous Employee Network

20 weeks parental leave

Work from home options

Job summary

CGU, part of IAG, is seeking an Assistant Underwriter for our Workers Compensation team. You’ll support processing policy updates, new business and renewals, assist customers and brokers, and provide administration support across multiple Australian locations.

No prior insurance experience is required as training is provided; this is a permanent, full-time role offering growth and a supportive environment.

Qualifications

• Bring customer service experience and a genuine interest in helping people.
• Communicate clearly and build positive relationships.
• Stay organised and take care with the details.
• Be motivated, reliable and open to learning.
• Feel confident learning new systems and ways of working.
• Work well independently and within a supportive team.
• You identify as Aboriginal and/or Torres Strait Islander

Responsibilities

• Process policy updates, new business and renewals.
• Assist customers and brokers with their enquiries.
• Manage credit queries and follow up outstanding premiums.
• Prepare reports and provide administration support.
• Work closely with your team to deliver positive outcomes for customers.

Skills

Customer service

Communication

Organisation

Learning mindset

Teamwork

Indigenous identity

Job description

CGU, part of IAG, is seeking an Assistant Underwriter for our Workers Compensation team. You’ll support processing policy updates, new business and renewals, assist customers and brokers, and provide administration support across multiple Australian locations.

No prior insurance experience is required as training is provided; this is a permanent, full-time role offering growth and a supportive environment.