Indigenous Workers’ Comp Underwriting Assistant

IAG; Adelaide; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Cultural leave

Indigenous ENG

13% superannuation

20 days annual leave

MyLeave

Work from home and flexibility

Insurance discounts

Parental leave (20 weeks)

Learning opportunities

Job summary

IAG's CGU division is hiring a Workers Compensation Underwriting Assistant. This permanent, full-time role supports customers and brokers, processes policy updates and renewals, and handles administration across multiple Australian locations.

No prior insurance experience is required as training and support are provided to develop knowledge and career growth. The role emphasizes delivering positive customer outcomes and working well in a team.

Qualifications

• Customer service experience and a genuine interest in helping people.
• Clear communication and ability to build positive relationships.
• Stay organised and take care with the details.
• Be motivated, reliable and open to learning.
• Feel confident learning new systems and ways of working.
• Work well independently and within a supportive team.

Responsibilities

• Process policy updates, new business and renewals.
• Assist customers and brokers with their enquiries.
• Manage credit queries and follow up outstanding premiums.
• Prepare reports and provide administration support.
• Work closely with your team to deliver positive outcomes for customers.

Skills

Customer service

Communication

Organisational skills

Independent worker

Learning mindset

Job description

IAG's CGU division is hiring a Workers Compensation Underwriting Assistant. This permanent, full-time role supports customers and brokers, processes policy updates and renewals, and handles administration across multiple Australian locations.

No prior insurance experience is required as training and support are provided to develop knowledge and career growth. The role emphasizes delivering positive customer outcomes and working well in a team.