Remote Workers' Comp Underwriting Assistant — Growth

IAG; Darwin; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Cultural leave options

Indigenous Employee Network Group (ENG

20 days annual leave + 5 days MyLeave

Work from home options with myFlex

20 weeks paid parental leave

LinkedIn Learning access

Job summary

CGU, part of IAG, invites you to join our Workers Compensation team as an Underwriting Assistant. This permanent, full-time role across multiple locations in Australia offers training and development, with a supportive, inclusive culture.

You’ll assist customers and brokers, process policy updates and renewals, and support administration while growing your career with Australia’s largest general insurance group in the region.

Qualifications

• Bring customer service experience and a genuine interest in helping people.
• Communicate clearly and build positive relationships.
• Stay organised and take care with the details.
• Be motivated, reliable and open to learning.
• Feel confident learning new systems and ways of working.
• Work well independently and within a supportive team.
• You identify as Aboriginal and/or Torres Strait Islander.

Responsibilities

• Process policy updates, new business and renewals.
• Assist customers and brokers with their enquiries.
• Manage credit queries and follow up outstanding premiums.
• Prepare reports and provide administration support.
• Work closely with your team to deliver positive outcomes for customers.

Skills

Customer service

Communication

Organization

Motivation

Learning mindset

Teamwork

Job description

CGU, part of IAG, invites you to join our Workers Compensation team as an Underwriting Assistant. This permanent, full-time role across multiple locations in Australia offers training and development, with a supportive, inclusive culture.

You’ll assist customers and brokers, process policy updates and renewals, and support administration while growing your career with Australia’s largest general insurance group in the region.