UC Solutions Architect - Hybrid, Flexible Hours, Learning

TD SYNNEX; Sydney; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work environment

On-site parking

Parental leave program

Learning platforms

Education assistance

Recognition programs

Job summary

TD SYNNEX is seeking a technical UC specialist to serve as the backbone of our ANZ Unified Communications practice. You will design end-to-end UC solutions, lead presales engagements, and align with UC vendor partners to drive architected outcomes for partners and customers.

You will own reference architectures, drive packaged offerings, and develop reusable IP for partner use, translating complex vendor tech into practical documentation and deployment patterns.

Qualifications

• 6+ years in technical presales, solutions engineering, or solutions architecture in UC/collaboration
• Hands-on design and deployment across UCaaS, CCaaS, SBC/telephony, or CPaaS
• Knowledge of Microsoft Teams direct routing and third-party UC/CX integration
• Experience running presales engagements: demos, PoCs, RFPs, scoping
• Ability to translate vendor tech into partner-ready documentation
• Willingness to pursue vendor certifications and keep up with roadmaps
• Strong communication to present to technical teams or IT leadership

Responsibilities

• Design UC solutions — architect end-to-end Unified Communications solutions for partners and end-customers
• Support partner deals — provide hands-on presales support including design, scoping, and objection handling
• Own vendor technical alignment — act as primary technical contact with UC vendor solutions teams
• Maintain certifications — hold and maintain UC accreditations across UC portfolio
• Build packaged offerings — design reference architectures and bundles for easy partner deployment
• Develop reusable technical IP — create solution briefs and integration patterns for partner reuse

Skills

UC design

Presales experience

Teams direct routing

Solutions architecture

Vendor certifications

Technical communication

Tools

UC platforms

Job description

TD SYNNEX is seeking a technical UC specialist to serve as the backbone of our ANZ Unified Communications practice. You will design end-to-end UC solutions, lead presales engagements, and align with UC vendor partners to drive architected outcomes for partners and customers.

You will own reference architectures, drive packaged offerings, and develop reusable IP for partner use, translating complex vendor tech into practical documentation and deployment patterns.