Trophies & Teamwear Internal Sales Specialist

WT Sports and Recognition Pty Ltd; Sydney; Sur place; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Easy parking

After-hours / weekend activities

Résumé du poste

WT Sports and Recognition Pty Ltd in North Parramatta NSW is seeking an Internal Sales Administrator / Account Manager to manage customer enquiries, quotes, orders and coordinate with production and warehouse teams to ensure accurate, on-time delivery.

You will build strong relationships with sporting clubs, schools and businesses, support our sales reps, and maintain robust ERP records while contributing to continuous process improvements in a long-standing family-owned business.

Qualifications

• Experience in internal sales, account management or customer service.
• Excellent organisational skills and strong attention to detail.
• Confident written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• Proactive approach to following up orders and keeping customers informed.
• Experience with CRM or ERP systems is advantageous.

Responsabilités

• Manage customer enquiries by phone and email, providing timely, professional service.
• Build and maintain relationships with sporting clubs, schools, businesses and other customers.
• Support sales representatives with day-to-day requirements and follow-ups.
• Prepare quotations, process sales orders and assist with invoicing and payment follow-ups.
• Monitor order progress, delivery schedules and outstanding requirements, communicating with customers and internal teams.
• Coordinate with production, artwork and warehouse teams to resolve queries and move orders forward.
• Maintain accurate customer records and supporting documentation within our ERP system.

Connaissances

Internal sales

Account management

Sales administration

Customer service

CRM systems

Organisational skills

Attention to detail

Communication skills

Outils

NetSuite

Description du poste

WT Sports and Recognition Pty Ltd in North Parramatta NSW is seeking an Internal Sales Administrator / Account Manager to manage customer enquiries, quotes, orders and coordinate with production and warehouse teams to ensure accurate, on-time delivery.

You will build strong relationships with sporting clubs, schools and businesses, support our sales reps, and maintain robust ERP records while contributing to continuous process improvements in a long-standing family-owned business.