Account Manager/Senior Account Manager - NSW

ISC Sport; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

ISC Sport in New South Wales is seeking an experienced Account Manager/Senior Account Manager to drive new business and manage customer relationships. You will oversee the full sales cycle from prospecting to delivery, reporting to the Head of Sales, and traveling within the territory as needed.

The role requires 2–3+ years in account management or B2B sales in apparel, excellent presentation skills, and strong CRM and MS Office proficiency.

Qualifications

• Minimum 2–3+ years of experience in account management, B2B sales, or apparel merchandising.
• Experience in sportswear, teamwear, or uniforms is highly desirable.
• Excellent interpersonal skills and confidence presenting to key decision-makers.
• Proficiency in CRM software and the Microsoft Office Suite.
• Organizational and time-management skills.
• Commercial acumen.
• Willingness to travel frequently within the designated territory.

Responsibilities

• Building and maintaining a sales pipeline, including prospecting new customers
• Managing the entire sales cycle from finding a customer to securing a deal to ensuring on-time product delivery
• Presenting products to prospective customers and overseeing artwork/design
• Negotiating customer agreements
• Providing professional after-sales support and remaining in frequent contact with customers to drive retention and growth

Skills

Account management

B2B sales

CRM software

Interpersonal skills

Commercial acumen

Time management

Organizational skills

Travel readiness

Relationship building

Presentation skills

Tools

CRM software

Microsoft Office

Job description

An industry frontrunner, ISC Sport has been designing and manufacturing custom performance apparel for teams of every kind and at every level for nearly 30 years. In 2024, global sports house Under Armour made a strategic investment in ISC, uniting the two market leaders in a landmark partnership.

Together, we combine Under Armour’s global brand strength, driven by innovation, with ISC’s local operational expertise and speed to market, to deliver exceptional products and customer experiences.

We are focused on driving excellence through our products and services, reaching every playing field in Australia.

JOB OVERVIEW:

We are seeking an experienced and highly motivated Account Manager/Senior Account Manager to join our team. This role is responsible for developing new business opportunities, managing customer relationships, and overseeing the full sales cycle from prospecting to delivery. The ideal candidate will be a relationship-focused professional with strong commercial acumen, a passion for sport, and the ability to build long-term customer partnerships that deliver sustainable growth.

DESCRIPTION:

We are looking for 1 x Account Manager/Senior Account Manager to join our growing team. This role will be based in New South Wales. The role reports to the Head of Sales.

You will be responsible for finding new business opportunities and managing existing customer relationships. The ideal candidate will have talent in sales and experience in customer service. We expect you tobe a reliable professional able to achieve the balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them into long-term profitable relationships based on trust and mutual satisfaction.

RESPONSIBILITIES:

• Building and maintaining a sales pipeline, including prospecting new customers
• Managing the entire sales cycle from finding a customer to securing a deal to ensuring on-time product delivery
• Presenting products to prospective customers and overseeing artwork/design
• Negotiating customer agreements
• Providing professional after-sales support and remaining in frequent contact with customers to drive retention and growth

REQUIREMENTS:

• Minimum 2–3+ years of experience in account management, B2B sales, or apparel merchandising (experience specifically in sportswear, teamwear, or uniforms is highly desirable)
• Excellent interpersonal skills and confidence presenting to key decision-makers
• Proficiency in CRM software and the Microsoft Office Suite
• Organizational and time-management skills
• Commercial acumen
• Enthusiastic and passionate
• A valid driver's license and willingness to travel frequently within the designated territory for customer meetings and fittings