Showroom & Online Sales Coordinator

WT Sports and Recognition Pty Ltd; Parramatta; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Street parking

Job summary

WT Sports and Recognition Pty Ltd – North Parramatta NSW is seeking a friendly, organised professional to join as Customer Service, Online & Showroom Sales / Office Administrator. You will handle online orders, assist showroom visitors, and support daily office operations in a busy retail environment.

You’ll welcome customers, manage order enquiries, returns and collections, and work with the team to ensure a smooth showroom experience and accurate record-keeping.

Qualifications

• Experience in customer service, including B2B and B2C online sales or office administration.
• Strong communication and computer skills with ability to learn new systems.
• Attention to detail and ability to multitask in a busy retail environment.

Responsibilities

• Respond to customer enquiries via phone, email and online channels.
• Assist with Macron club shop and online store enquiries, availability, sizing and order status.
• Update online orders and maintain accurate customer and order records.
• Manage customer communications about progress, returns and exchanges.
• Welcome walk-in customers and support showroom sales and product locations.
• Maintain showroom presentation and stock replenishment communication.

Skills

Customer service

Online orders handling

Showroom sales

Office administration

B2B & B2C experience

Job description

WT Sports and Recognition Pty Ltd – North Parramatta NSW is seeking a friendly, organised professional to join as Customer Service, Online & Showroom Sales / Office Administrator. You will handle online orders, assist showroom visitors, and support daily office operations in a busy retail environment.

You’ll welcome customers, manage order enquiries, returns and collections, and work with the team to ensure a smooth showroom experience and accurate record-keeping.