Trauma-Informed Support Worker – Homelessness Services

Vinnies; Nowra; On-site; AUD 69,000 - 83,000; Full time

Benefits offered by this job

Salary packaging benefits

Career development opportunities

Team-oriented culture

Job summary

The St Vincent de Paul Society NSW is seeking a compassionate Support Worker in Nowra to provide practical and emotional support to people experiencing homelessness. You will collaborate with Case Managers to connect clients with services and maintain a safe accommodation environment, while documenting outcomes and progress.

This role requires flexibility, strong communication, and a commitment to dignity and respect for clients from diverse backgrounds.

Qualifications

• Experience in a support role within homelessness, housing or community services.
• Ability to work with people from diverse backgrounds and with complex needs.
• Strong interpersonal and organisational skills.

Responsibilities

• Provide practical, emotional and person-centred support to clients.
• Build respectful relationships using a trauma-informed, non-judgmental approach.
• Help clients access services and achieve personal goals.
• Coordinate with Case Managers and external agencies to deliver support.
• Maintain accurate client records and daily documentation.
• Support a safe, welcoming accommodation environment and routines.

Skills

Trauma-informed practice

Communication

Flexibility

Empathy

Record keeping

Job description

The St Vincent de Paul Society NSW is seeking a compassionate Support Worker in Nowra to provide practical and emotional support to people experiencing homelessness. You will collaborate with Case Managers to connect clients with services and maintain a safe accommodation environment, while documenting outcomes and progress.

This role requires flexibility, strong communication, and a commitment to dignity and respect for clients from diverse backgrounds.