Van Outreach Caseworker — Homelessness Support

Vinnies; Sydney; Hybrid; AUD 97,000 - 105,000; Full time

Benefits offered by this job

NFP packaging tax-free benefits

Job summary

The Vinnies NSW invites applications for a Van Case Worker in Illawarra. You will provide professional case management and holistic support to people experiencing homelessness, housing instability and social isolation, collaborating with volunteers to deliver compassionate services.

You’ll assess needs, advocate, and connect clients with external supports while maintaining records and working within the SCHCADS framework. A TAFE Certificate IV or equivalent and strong communication are required.

Qualifications

• TAFE Certificate IV or ongoing tertiary study in welfare or related field.
• Experience supporting marginalised people.
• Knowledge of homelessness issues and related services.
• Knowledge of local community support services and NGOs.
• Strong written and oral communication skills.
• Sound computer skills and WHS awareness.

Responsibilities

• Contribute to the implementation of the Strategic Plan and effective risk management practices.
• Promote a safe, inclusive and respectful environment for staff, volunteers and clients.
• Engage with people sleeping rough or at risk of homelessness.
• Conduct client intake, assessment and case planning.
• Provide information, advocacy, crisis intervention and ongoing support.
• Connect clients with appropriate external services, education and life skills programs.
• Develop collaborative partnerships with key stakeholders and service providers.
• Maintain accurate client records, case notes and statistics.

Skills

Communication skills

Team collaboration

Crisis response

WHS awareness

Computer skills

Independent worker

Education

TAFE Certificate IV or equivalent

Job description

The Vinnies NSW invites applications for a Van Case Worker in Illawarra. You will provide professional case management and holistic support to people experiencing homelessness, housing instability and social isolation, collaborating with volunteers to deliver compassionate services.

You’ll assess needs, advocate, and connect clients with external supports while maintaining records and working within the SCHCADS framework. A TAFE Certificate IV or equivalent and strong communication are required.